Friday, 2 November 2012

SkillsServe 3.6 Release Notes

1. CPD Activity Category Tagging 

Is it a new feature or an upgrade?

The CPD Activity Category Tagging project that will be included in the v3.6 release contains a new feature that allows client administrators to tag their own content with CPD categories. This means their staff will accrue CPD for completing the tagged activity.

How it works…

Client administrators now have the ability to tag activities on SkillsServe with CPD Categories derived from the CPD Scheme that has been set up on the site.

To tag an activity, the administrator simply clicks on the activity name in the Content Manager then selects the Advanced Settings tab. Here they can select the CPD Activity Type and CPD Category from the drop-down menus.


These drop-down menus display the categories that have been set up in the CPD Scheme and include the filtering and default selection rules.

Validation is also in place to prevent the administrator from adding a number of CPD Hours/Value (depending on the scheme) to an activity without selecting any CPD Categories.

If the site is set up with a “Time Spent” CPD scheme the administrator does not need to apply a CPD value and a message will display above the drop-down menus advising that the Time Spent will track the CPD hours.

When a registered user then completes the activity it will appear in his/her CPD Log tagged with the chosen CPD categories.

Why is this beneficial?

This is beneficial for client administrators who wish to apply and manage CPD values on their own activities.

Default or Configurable?

The CPD tagging functionality can be configured to only display in certain activity types across the platform.

Video Walkthrough


Friday, 21 September 2012

SkillsServe 3.5 Release Notes

1. Organisation Emails URLs
Is it a new feature or an upgrade?
The Organisation Emails URLS project brings new functionality to the SkillsServe platform that allows administrators to specify a URL that will appear in all SkillsServe emails on a per Organisation basis.
The project also includes an enhancement when creating a new Organisation.
How it works…
Administrators can now specify a URL for an Organisation.  This can be done at the time of creating an Organisation or in its Settings and Configurations tab afterwards.  This means that every user within the Organisation will see the specified URL in the links that appear in their SkillsServe emails including:
  • New User Registration
  • Password Reset
  • CPD Emails
  • Training Plan Emails
  • Push Learning Emails
The URLs tab under Site Settings now includes a Name field for URLs.  This Name field (and the existing URL field) can now be included in ALL SkillsServe emails.  As such, every email on the SkillsServe platform will now have a default sign-off that reads:
Best regards,
$WebsiteName (replaced by the chosen URL name)
$WebsiteAddress (replaced by the chosen URL)
When a URL has not been set for an Organisation the $WebsiteAddress will be replaced with what has been applied in the $SelfURL configuration setting and the $WebsiteName will be replaced with the name in the title bar of the browser.
The New User Registration email has now been changed so that the default text includes a link that redirects the user to SkillsServe where they can set their own password.  The site URL in the link will be of the URL set in the user’s Organisation.
One final enhancement that has been made to the platform is when creating a new Organisation in that when it is created a root Organisation Unit will be created at the same time.  The root unit will be named “Default” and will be the default Organisation Unit for the Organisation.
Why is this beneficial?
The functionality in this project is beneficial for multi-tenancy platforms where a number of Organisations share the same database via different website addresses.
Default or Configurable?
This is a default feature that will be available in all v3.5+ sites.
Video Walkthrough


Friday, 7 September 2012

SkillsServe 3.4 Release Notes

1. Assessment Don’t Know and Scheduling

Is it a new feature or an upgrade?

The Assessment Don’t Know and Scheduling project focuses on enhancing the Assessment System to include a number of new features. In addition a new scheduling feature is also available on other activity types.

How it works…

Assessment administrators now have the ability to apply a “Don’t Know” answer option to their assessments. This option will appear as an additional answer for users to select when taking their assessments. This has been developed in conjunction with a new “Negative Marking” feature which assessment administrators can choose to apply if they wish.


When negative marking has been applied to an assessment the scoring on the assessment is changed. If a user answers a question correctly they will score a point. However, if they answer incorrectly they will be deducted a point. If they select the “Don’t Know” answer option (if it has been applied) they will not gain or lose a point. The purpose of this feature is to give clients the ability of encouraging their staff in to admitting when they do not know the answer to a question rather than simply guessing.


The availability of Assessments (as well as a number of other activity types) can now be scheduled so that registered users are only able to launch the activity within a specified time frame.



This feature is available on the following activity types:

  • Assessments
  • eBriefings
  • Audio/Video
  • Offline Activities
  • eLearning
  • Programmes

A new PIN feature has also been developed allowing assessment administrators to apply security on assessments. When a PIN has been applied registered users will only be able to launch the assessment if the correct PIN has been entered. This is beneficial for clients who wish to invigilate assessments in a controlled environment.



The final newly developed feature in this project is giving assessment administrators the ability to set whether the completion status of an assessment changes to “Completed” even if a user has failed the attempt. The purpose of this is to allow clients who use CPD to still accrue credits for the assessment attempt.


Why is this beneficial?

These features are beneficial for a number of reasons:

The “Don’t Know” and “Negative Marking” features give clients the ability of encouraging their staff in to admitting when they do not know the answer to a question rather than simply guessing.

The “Scheduling” and “PIN” features allow clients to host invigilated assessments.

The “Mark as Completed when Failed” feature allows clients to accrue CPD credits in accordance with the professional bodies’ CPD scheme.

Default or Configurable?

This project has been applied to the Assessment System by default in 3.4+ sites.

Video Walkthrough