Wednesday, 26 November 2014

SkillsServe Quarterly Roadmap Update

It’s been three months since our last roadmap update so it’s time to look at what’s coming up soon.

Before we do, here’s a recap from our last quarterly roadmap – all of these items have now been released:
  • eCreator
  • Multiple CPD Schemes
  • Report API
  • Catalogue Library Management
  • Enhanced User Security
  • Form Snapshots
The release notes are available on our SkillsServe Blog
Here are some of the great new features we’re working to deliver over the coming months:

Programme Builder and Catalogue Enhancements
We’re redesigning the catalogue and content management areas of SkillsServe to make it even easier to build programmes and register yourself or your staff onto appropriate learning and assessments. It will also make organising your own content easier than ever.

eCreator Enhancements
We’ve had a fantastic response to the launch of the eCreator and have been working hard to incorporate your feedback. Most of the enhancements focus on usability such as making it easier to navigate between pages when editing and seeing which templates have been used. We will continue to enhance the eCreator with ease of use being our most important goal.

 eCreator Enhancements 4
Objectives Ratings for Performance and T&C Forms
Due to popular demand we’re adding the ability to add ratings to objectives within forms. This means objectives can now have a configurable selection list with values that you choose when setting up the form template. These can be used for ratings or anything else you’d like to have a predefined select for, such as using them for aligning to company-wide objectives.
eCreator and eBook Offline Access

We’ve been working on a mobile and tablet App providing offline access to eCreator courses enabling you to study when you don’t have an internet connection – great for travelling by train or plane. When you next have a connection the App will send your usage data to SkillsServe to award CPD and enable reporting.
 Quarterly Update 2
Diagnostic Assessments
Our new diagnostics assessments will enable you to automatically build assessments from your programmes and courses to help identify knowledge gaps. This will help measure the improvement in knowledge between taking the diagnostic and assessing the individual after completing identified learning.

New ContentServe
Our new and significantly improved ContentServe solution will be launched early next year. This enables some of our best SkillsServe features and content to be made available to users on your legacy learning management system. This includes programmes with our graphical pathways, eCreator courses, video upload and tracking, robust assessment system and detailed reporting. In addition to the great SkillsServe features, this also enables you to link to our compliance off the shelf content ensuring your users always have access to the latest content without you having to upload a new course every time a piece of legislation changes.

Monday, 17 November 2014

SkillsServe 4.30 Release Notes



We’ve been busy at Unicorn Training and we’re pleased to announce that SkillsServe 4.30 launched in November 2014 with a number of enhancements to the platform.

What’s new in this version?

Changes to Appraisal/Form Workflows

Benefits We’ve added two new workflows that can be used when creating a form template.

These can be used for new scenarios like using forms for surveys and sharing training needs, opening up possibilities beyond appraisals and T&C schemes.

We’ve also added the option for managers to add a score and pass status to form enabling paper based assignments or free-form question assessments.
How it works

The two new workflows are:

  • user > manager > complete
  • user > complete

These are selected when you create a new form.

User Manager Workflow 

The user-> complete workflow allows users to submit a form and mark it as complete themselves, much like a survey.

User - Complete 

When setting up a form template you can select the option “Form will be marked by manager”; this adds the option to input a mark and a status of pass or fail when signing the form off.

Form - Manager Marking 2

How to get it These are immediately available when creating new form templates in SkillsServe 4.30. For more information please contact the Helpdesk at or on 0844 800 3316.

Manage Field Visibility in Forms

Benefits It’s now possible to control who can see specific fields in forms. This can be used in scenarios like having ratings in appraisals or providing additional manager guidance notes.
How it works When creating a form template and adding a “standard section item” you can now decide whether or not the user and/or manager will see the text in this new item.

Form - Visible Text 
How to get it This comes as standard in SkillsServe 4.30. For more information please contact the Helpdesk at or on 0844 800 3316.

Prevent Users from Viewing Completed Forms

Benefits We’ve added the option to prevent users from seeing a form once they’ve submitted it to their manager as part of the workflow. This is useful for free-form assessments where you might not want users to see the assessment questions once completed.
How it works By using the option “Prevent users from viewing submitted form” an administrator can now choose whether a user can see a form or appraisal after they have submitted it back to their manager. Users are also unable to view the form/appraisal once it’s been completed and the workflow’s been fulfilled.

Prevent User 1
How to get it This is a default part of SkillsServe 4.30. For more information please contact the Helpdesk at or on 0844 800 3316.

Form Change History

Benefits It’s now possible to see the changes made by the other participant in a form workflow, such as seeing what the user has changed since the last review cycle in an appraisal.
How it works When the feature is enabled users can open the form via their training plan after it has been submitted to their manager, this will present them with a snapshot of the form or appraisal as it was when it was submitted to the manager. Any consequent changes will only be visible to the user once the form has been submitted back to them.

Enable Form Snapshots
With Form Snapshots enabled, changes will also be flagged when the form is passed between user and manager, as shown below:

 Form Snapshots 3 (2)
How to get it This is a configurable part of SkillsServe 4.30. For more information please contact the Helpdesk at or on 0844 800 3316.

Exporting More Data from Reports to Excel

Benefits We’ve now enhanced the Excel downloading from reports. It will now include all records in Excel 2007+ format. This ensures any non-standard characters are displayed correctly in the downloaded file.
How it works Simply use the export option when running a report and select XLS (Excel) or XLSX (Excel 2007+) to download the new Excel format.

Report Export 
How to get it This is a default part of SkillsServe 4.30. For more information please contact the Helpdesk at or on 0844 800 3316.