Friday, 25 April 2014

Heartbleed Bug


Heartbleed

Hello,



You may’ve heard in the news that the OpenSSL Heartbleed Bug has been causing serious security issues, potentially affecting millions of sites by exposing personal information and passwords.
Please rest assured that none of the Unicorn platforms, including SkillsServe, ComplianceServe, EXAMserve, and STUDYserve, have been affected.
This is because we utilise Microsoft products and services which don’t use the OpenSSL implementation for encrypted data communications. Microsoft have officially confirmed that the encryption component we use is not susceptible to the Heartbleed bug.
Thanks,




Stuart Jones

Director

Tuesday, 22 April 2014

SkillsServe 4.18 Release Notes

 

Overview


We’re pleased to announce the launch of SkillsServe 4.18 in April 2014.


What’s new in this version?

CPD Import and Export

Is it a new feature or an upgrade?

SkillsServe has been enhanced to give Users the ability to import and export their CPD records from their CPD Logs.

   
How it works…

CPD records can now be exported from a user’s account, either by the user themselves or by their Manager/Administrator. The records can be exported as a CSV file or as a ZIP file. The ZIP file includes any documents or files that have been attached to the CPD activities.

The exported records can then be imported into any other SkillsServe site or Learning Management System (LMS) that supports these files.

To export the CPD records, first select the CPD year you would like to export from the drop-down list in the CPD Log:

Cpd Import Export 5

Cpd Import Export 4

And then click on the Export button in the Actions box to begin the export.

Cpd Import Export 1

Cpd Import Export 2

By ticking ‘Include file attachments’ SkillsServe will export the CPD records and attachments together in a ZIP file. Unticking ‘Include file attachments’ will download the records in a CSV file.

To import CPD records, simply click on the Import button (this also displays in the Actions box).

Browse for the CSV or ZIP file you wish to import and click the Import button to confirm.

CPD Import 1
After confirming the import your CPD records will display in your CPD Log.

CPD Import 3

   
Why is this beneficial?

This enhancement to the CPD Log will benefit users who have moved companies and wish to transfer their CPD records from one SkillsServe to an additional or to a different LMS.

   
Default or configurable? This is a default part of SkillsServe 4.18.



Administrators can set Emails to be be sent upon completion

Is it a new feature or an upgrade? This is an upgrade to the activity Email Reminders tool in SkillsServe.
   
How it works… An administrator is able to set up an Email Reminder to be sent to users when they complete an activity. This email type comes under Email Reminders which can be set up within an activity in Content Manager.

Completion email
   
Why is this beneficial? This gives users an email record of their activity completions. Users will be able to easily prove they have completed an activity by searching in their emails, should it ever come into question.
   
Default or configurable? This is a default part of SkillsServe 4.18.



Administrators can specify the recipients of activity Reminder Emails

Is it a new feature or an upgrade? This is an upgrade to the Email Reminders tool in SkillsServe.
   
How it works… When setting up an Email Reminder it’s now possible to specify whether it’s sent to Users registered to the course or to their Managers. The option to choose who these emails are sent to can be found in the final step of the wizard when creating an Email Reminder. Prior to SkillsServe 4.18, Email Reminders would be sent out to registered Users only.

Reminder Email

   
Why is this beneficial? This gives administrators more options when setting up Email Reminders. For instance, it may be the case that administrators do not want their Users to receive emails from SkillsServe, however, they might want their Managers to be prompted when activities are not being completed.
   
Default or configurable? This is a default option in SkillsServe 4.18.



Report Administrators can report on how many days overdue an activity is

Is it a new feature or an upgrade? This is a new field in reports using the Activity Registration data source.
   
How it works… By adding the field “Over Due Period” report administrators can see how many calendar days have passed since the Due Date elapsed for a user.

Over Due Period Field
   
Why is this beneficial? This gives extra information available to Administrators in the reporting section of the site making it possible to quickly see how much time has passed since users have gone past Due Dates.
   
Default or configurable? This is a default part of SkillsServe 4.18.



Report Administrators can see how many days pass between an activity being started and finished

Is it a new feature or an upgrade? This is a new field in reports using the Activity Registration data source.
   
How it works… By adding in the field “Activity Time Elapsed Calendar Days” reports will show the amount of time that passed between the point when a user started an activity and when they finished it.

Activity Time Elapsed Field
   
Why is this beneficial? This field provides more information on users’ behaviour and how they make use of the system and can give insight into how they get on with the learning.
   
Default or configurable? This is a default part of SkillsServe 4.18.